What is PICSS?

PICSS (Pacific Islander Casework Support Service) is a service for young people from the Pacific Communities who are clients of the Department of Juvenile Justice, Fairfield NSW.

Our aim is to assist you to sort out issues to reduce your chance of re-offending.  A Pacific Island Case Support Worker can help you and your family with the following:

• Attending appointments and complying with the direction of the Juvenile Justice Officer
• Linking you and your family to relevant and appropriate services to help you eg; Centrelink, Department of Education, Family Assistance, Health services
• Helping you to build better family relationships
• Advocating on your behalf to other services and providing cultural information to those services
• Helping you to sort out other issues you are worried about

You will be assigned a Pacific Islander worker who is aware of your culture, values and the issues you may be facing.

What will it cost?

This service is free.  However, a referral is required from a Juvenile Justice Officer.

Waiting times vary according to the current level of demand.

Are there related services?

Often our families are referred on to the Adolescent Family Therapy and Mediation Service, another service from Relationships Australia. 

How do I make contact?

Call us on freecall 1800 656 884 or 02 9890 3899. 

Make an enquiry by activating the enquiry icon at the top of this page.

Talk to your Juvenile Justice Officer.

We are open Monday to Friday 9am – 5pm

Our Address